Frequently Asked Questions
Unfortunately, we don’t operate a physical showroom for vehicle inspection. However, you can order online, and the car will be shipped directly to your home. We provide extensive photos and details to ensure transparency in the purchasing process.
Each vehicle undergoes a rigorous inspection and is checked against numerous checkpoints by automotive professionals. We provide detailed photos and information online to help you make an informed decision about the vehicle’s condition.
To initiate the process, you’ll need to provide your ID, proof of address, and any additional documents required for processing payment and arranging delivery.
We offer the convenience of online ordering with the bank wire through a registered invoice payment option. You can secure the car with just a 30% deposit, and the remaining amount is payable upon delivery. You can benefit of 5% discount for paying 50% and even a 15% discount for paying 100% before delivery.
Delivery typically takes between 5 to 14 days within Europe. Once the order is confirmed, our delivery team will contact you to schedule the delivery date to your doorstep.
Absolutely! All vehicles come with a warranty ranging from 6 to 60 months, depending on the vehicle model. Additionally, we offer 24/7 assistance and a replacement vehicle if needed.
We understand your concerns. If the vehicle doesn’t meet your expectations or has any issues upon delivery, you have a 14-day window to request a full refund. Your satisfaction is our priority.
Yes, once your order is confirmed, you’ll receive a tracking number to monitor the progress of your delivery right up to your doorstep.
Rest assured, you’ll be assigned a local garage for any warranty issues or maintenance needs after delivery. We’re committed to ensuring your peace of mind throughout the ownership experience.
If for any reason you wish to return the vehicle within 14 days of delivery, simply complete and send the withdrawal form provided. We’ll arrange for the vehicle to be collected, and you’ll receive a full refund
All prices displayed include VAT and taxes, with delivery costs also factored in. You can shop with confidence knowing there are no hidden charges.
Our vehicles undergo a comprehensive inspection process by automotive professionals, and we provide detailed documentation of their condition and maintenance history online.
Yes, we offer additional services such as extended warranty and maintenance plans for your convenience. Feel free to reach out to us for more information
The price displayed includes all costs such as VAT, taxes, and delivery. Any additional optional services will be communicated clearly before purchase, ensuring transparency.
Absolutely! We take great care to provide accurate and detailed photos online, giving you a clear understanding of the vehicle’s condition. Your satisfaction is our top priority.
Unfortunately, we’re unable to accommodate customization requests before delivery. However, if you have specific preferences or requirements, please contact us, and we’ll do our best to assist you within the scope of our services.
ASH CARS SOLUTION S.R.L
CIF: 45408868
REG. COM.: J40/22658/2021
📍 Sos. Bucuresti-Targoviste 24A, Buciumen
